Last Updated: August 25, 2026
Olympiad Industries respects the privacy of our website visitors, customers, business partners, and prospective clients. This Privacy Policy explains how we collect, use, store, and protect information when you visit olympiadindustries.com, contact us, request a quotation, submit product requirements, or communicate with us regarding custom apparel manufacturing and related services.
By using our website or providing information to Olympiad Industries, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
The information we collect depends on how you interact with Olympiad Industries.
Personal and Contact Information
When you contact us or submit an inquiry, we may collect information such as:
- Your name
- Company or brand name
- Email address
- Telephone or WhatsApp number
- Country or location
- Shipping or business address
- Job title or position, where relevant
Product and Order Information
When you request manufacturing services, samples, quotations, or product development, we may collect information including:
- Product type
- Required quantity
- Sizes and measurements
- Colors
- Fabric preferences
- Customization requirements
- Branding requirements
- Packaging requirements
- Delivery destination
- Target delivery date
- Other manufacturing specifications
Designs, Artwork and Product Files
As a custom apparel manufacturer, customers may provide us with:
- Logos
- Artwork
- Reference photographs
- Mockups
- Tech packs
- Size charts
- Patterns
- Product specifications
- Branding files
- Label designs
- Packaging designs
We use these materials primarily to review your requirements, prepare quotations or samples, develop products, and manufacture your order.
We do not intend to use customer-supplied designs or confidential product information for unrelated purposes without appropriate authorization.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through website technologies, hosting services, analytics tools, or cookies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Pages visited
- Time spent on pages
- Referring website
- Website interactions
- Date and time of visits
This information helps us understand how visitors use our website and allows us to improve performance, security, and user experience.
3. How We Use Your Information
Olympiad Industries may use collected information to:
- Respond to inquiries and messages
- Prepare quotations
- Discuss product requirements
- Develop samples
- Process custom manufacturing orders
- Communicate about production
- Confirm product specifications
- Arrange packaging and delivery
- Provide customer support
- Maintain business records
- Improve our website and services
- Understand customer interests and website usage
- Prevent fraud, misuse, or security issues
- Comply with applicable legal or regulatory obligations
- Send relevant business or service communications
Where required by applicable law, promotional or marketing communications will be sent based on an appropriate legal basis or consent.
4. How We Handle Customer Designs and Confidential Information
Customers may share commercially sensitive materials with Olympiad Industries during product development and manufacturing.
These may include original designs, branding concepts, artwork, technical specifications, samples, private-label information, or upcoming product collections.
We take reasonable steps to handle such materials responsibly and use them for purposes connected with:
- Product development
- Sampling
- Quotation
- Manufacturing
- Quality control
- Packaging
- Order fulfillment
Customers should clearly inform us if particular information or files require additional confidentiality arrangements.
For projects requiring formal confidentiality protection, customers may contact us to discuss a separate confidentiality or non-disclosure agreement where appropriate.
5. Payments and Transaction Information
When a customer places an order, we may receive or maintain information necessary to identify and manage the transaction, such as:
- Invoice information
- Order value
- Payment status
- Transaction references
- Billing information
- Business or shipping details
Payment processing may also involve banks, financial institutions, payment providers, or money-transfer services chosen by the customer or Olympiad Industries.
We do not claim to control the independent privacy practices of third-party financial institutions or payment providers.
6. How We Share Information
Olympiad Industries does not sell personal information to advertisers.
We may share limited information with trusted third parties when necessary to operate our business or fulfill customer requirements.
These may include:
- Shipping and courier companies
- Freight and logistics providers
- Payment service providers
- Banks and financial institutions
- Website hosting providers
- Email and communication service providers
- Website analytics or security providers
- Professional advisers
- Technology service providers
- Government or regulatory authorities where legally required
We aim to provide third parties only with information reasonably necessary for the relevant service.
7. International Customers and Data Transfers
Olympiad Industries may work with customers, suppliers, service providers, and logistics partners located in different countries.
As a result, information related to your inquiry or order may be processed or transferred across national borders where necessary for business operations, communication, payment, manufacturing, shipping, or delivery.
Where applicable, we take reasonable steps to handle such information in accordance with relevant legal requirements.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, improve performance, and maintain security.
Cookies may include:
- Essential cookies
- Functional cookies
- Analytics cookies
- Performance cookies
Some third-party website services may also place cookies according to their own privacy policies.
A separate Cookie Policy may provide further information about the cookies used on our website.
9. Analytics and Third-Party Services
Olympiad Industries may use third-party tools to understand website traffic, visitor behavior, website performance, or technical issues.
These services may process information such as device information, IP address, browser details, pages visited, and interaction data.
Third-party services operate according to their own terms and privacy policies.
10. Marketing Communications
If you communicate with Olympiad Industries or request information about our products and manufacturing services, we may contact you regarding your inquiry, quotation, sample, order, or related business matters.
Where permitted, we may also communicate about relevant products, manufacturing capabilities, services, or company updates.
You may ask us to stop sending promotional communications at any time.
Transactional or order-related communications may still be necessary while an inquiry, sample, payment, production order, shipment, or other business matter remains active.
11. Data Retention
We may keep information for as long as reasonably necessary for purposes including:
- Managing inquiries
- Product development
- Completing orders
- Maintaining customer relationships
- Handling repeat orders
- Accounting and record keeping
- Resolving disputes
- Protecting legal rights
- Meeting regulatory obligations
Customer designs, specifications, and order records may sometimes be retained to support repeat manufacturing or future orders unless deletion is requested and retention is not otherwise required.
12. Data Security
Olympiad Industries takes reasonable administrative, technical, and organizational measures to protect information against:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Improper disclosure
- Destruction
However, no internet transmission, email communication, electronic storage system, or website can be guaranteed to be completely secure.
Customers should therefore avoid sending passwords or unnecessary highly sensitive information through ordinary website forms or email.
13. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request restrictions on certain uses of your information
- Request information about how your data is handled
Some rights may be subject to legal, contractual, accounting, fraud-prevention, or other legitimate retention requirements.
To make a privacy-related request, please contact Olympiad Industries using the contact details published on our website.
14. Children’s Privacy
Olympiad Industries primarily provides business-to-business manufacturing services and does not intentionally use its website to collect personal information directly from children.
If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to delete it.
15. External Links
Our website may contain links to third-party websites, social media platforms, courier services, payment providers, or other external resources.
Olympiad Industries is not responsible for the privacy practices, content, or security of websites operated by third parties.
Visitors should review the privacy policies of those services before providing personal information.
16. Business Communications Through WhatsApp, Email and Social Media
Customers may contact Olympiad Industries through communication platforms such as:
- Other supported communication channels
Information provided through these services may also be processed by the platform provider under its own privacy terms.
When you communicate with us through a third-party platform, both this Privacy Policy and the relevant platform’s policies may apply.
17. Changes to This Privacy Policy
Olympiad Industries may update this Privacy Policy when our website, services, business practices, technology, or applicable requirements change.
When significant updates are made, the revised policy will be published on this page with an updated “Last Updated” date.
Visitors are encouraged to review this page periodically.
18. Contact Olympiad Industries
If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy-related request, please contact us through the contact information available on our website.
Olympiad Industries
Website: olympiadindustries.com
Contact Page: olympiadindustries.com/contact-us/